ROADSIDE ASSISTANCE

We've got you covered.

MAZDA PREMIUM ROADSIDE ASSISTANCE

Mazda Premium Roadside Assistance is now included with the purchase of all new Mazda vehicles on or after April 1st 2019. Whether it’s a flat battery, locked-in keys, accident support and flat or damaged tyres, we’ve got you covered, day or night, city or country. With Mazda Premium Roadside Assistance, help is always there when you need it.

To access your Roadside Assistance simply visit the Mazda Australia Roadside Portal or call 1800 034 411. For more information about Mazda Premium Roadside Assistance, please read the full Terms and Conditions.

ROADSIDE ASSISTANCE PORTAL

To access your Roadside assistance, simply visit the Mazda Australia Roadside Portal

GO TO PORTAL

WHAT'S INCLUDED?

FLAT BATTERIES
If there’s a battery problem, we’ll test, jump start or coordinate a replacement.
EMERGENCY FUEL
If your fuel runs out, we’ll provide you with enough to get to the nearest petrol station.
FLAT TYRES
If you have a flat tyre, we’ll replace it with your spare, or if need be transport you to a repair facility.
LOST OR LOCKED KEYS
If you’ve lost or locked your keys, we’ll attempt a retrieve, arrange a replacement or transport your vehicle to an authorised repairer.
TOWING/TRANSPORTATION
If you’ve broken down, we’ll transport your vehicle to the nearest Mazda Dealership or a designated location within 50km.
ACCIDENT COORDINATION
Following an accident, we’ll coordinate towing, provide advice and if required coordinate alternative transport.
BOGGED VEHICLE
We’ll recover bogged vehicles when the conditions are safe. If specialist equipment is required, additional costs will be incurred.
URGENT MESSAGE RELAY
Following a breakdown or accident, we’ll relay urgent messages to your family, friends or associates.
TAXI
If your vehicle has broken down and must be transported to the nearest authorised repairer, we’ll provide up to $110 for a taxi.